About Hotspot Installations Ltd

Hotspot Installations is proud to be New Zealand owned and operated family business that has been helping keep Southland homes warm since 2015. Hotspot Installations are a certified installer and retailer with the New Zealand Home Heating Association (NZHHA).

Located at 169 Tay Street, Invercargill, the Hotspot Installation showroom opened in March 2018 and stocks a wide range of fireplaces including leading brands; Ethos, Kent, Woodsman, Jayline, Masport, Nectre, Wagener, Blaze King, Firenzo, Warmington wood fires, Ravaille and Enviro pellet fires. Hotspot Installations take care of all your fire needs from installations to servicing and repairs. The team at Hotspot are always happy to help, when it comes to installing a fireplace, we can even help homeowners with lodging an application for building consent on your behalf.

With the new rules to home heating in Invercargill and Gore now in place, Hotspot Installations have the knowledge and experience to ensure your new burner is compliant with the National Environmental Standards (NES) for Air Quality. You can find out when your burner was installed, and if it’s compliant with Invercargill City Council or Gore City Council by contacting them.

Come into the showroom and see what we can do for you to ensure you meet the NES for Air Quality with Invercargill and Gore and talk to us about what sizes and styles would work in your home. We have a lot of versatile modern designs that are not only great on their smoke output but also energy efficient. Saving you each year in firewood or gas.

We pride ourselves on great customer service and getting a job done well, the first time. Our aim is to be the go-to for fires in Southland.

Phill Tily – Owner and Operator

Phill Tily – Owner and Operator

Phill has extensive knowledge of the fire industry and is NZHHA certified. His knowledge of the industry comes from years in the industry and a passion to do the best by his clients, giving good customer service and getting as much knowledge as possible around fireplace compliance for each region of the country.

Phill is approachable and incredibly knowledgeable on anything to do with fireplaces. He doesn’t believe in leaving clients hanging and if someone needs to know something, he’ll find it out for them. If a job needs to be finished, he’ll get it done. He believes in finishing an install to a high standard and is driven to be the best fire installation business in Southland.

Phill is driven and passionate about all things fireplaces, outside of work, you’ll find Phill spending time with his children, friends and family. Phill and Laura are passionate about building and running their own business, as they can control the whole process of installation for their customers, ensuring an efficient installation and council compliance.

 

Laura Tily – Owner and Accounts/Administration

Laura Tily – Owner and Accounts/Administration

Laura is proud that she and her husband have built Hotspot Installations into the growing business it is today. She loves that all the time and effort they have put in to create a business their way is creating a positive profitable business and a nice place to work. Laura brings a strong background in administration to her role, with ten years of experience in real estate administration.

For Laura, it’s rewarding to employ great people and reward staff for a good job, to be thankful for their work and give them recognition. They are working to empower their staff to work independently and have the knowledge and expertise to think on their feet. They want to give their staff the tools and skills they need to have initiative and be confident in their roles

Laura and Phill are also parents with two young children and enjoy the flexibility they can sometimes have with running their own business.

 

Shakyla Johnson - Administration

Shakyla Johnson - Administration

Shakyla joined Hotspot in June 2019, and works alongside Laura in the showroom. She brings 3 years of administration in the building sector before joining Hotspot Installation.  

She enjoys dealing with the customers and helping them to find the right burner that suits them. She likes the dynamic at Hotspot, that she can easily talk directly with Phill and Laura and pick up a lot of knowledge from them.

Outside of work, she enjoys spending time with friends and family and hitting the gym.

Mark Stanton – Installation Technician

Mark Stanton – Installation Technician

Mark joined Hotspot in 2015, working with Phill installing fireplaces. Before joining Hotspot, Mark spent a lot of time working as a roof painter and gib stopper.

At Hotspot Mark enjoys travelling the country and getting to see some places he’s never been before such as Stewart Island. He likes the autonomy he has in his role and running installs to a professional and high standard.

He finds it rewarding to help people find the fireplace for them, people often don’t realise the level of options and the technology now available or the regulation that is in place in their part of the country. It’s nice to be a part of that process and help them find the right style for their home.

He’s an easy-going person, who enjoys the travel involved in his job and outside of work is a real movie buff, watching a lot of films.

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